Refund & Return Policy

Wholesale orders may be returned within 15 calendar days of the purchase (invoice) date. Requests received after 15 days cannot be accepted.

All returns require a Return Merchandise Authorization (RMA) number issued by Debegoods before shipping. Email sales@debegood.com with your invoice number, items, quantities, and reason. Returns sent without an RMA may be refused.

Returned goods must be unopened, unused, and in original, resaleable packaging. All returns are inspected on receipt; items that fail inspection may be refused or returned at your expense.

• Opened, damaged, or expired products not caused by Debegoods.
• Perishable, special-order, or clearance items.

Report shortages, damage, or incorrect items within 48 hours of delivery. We will arrange a replacement or credit at no cost to you.

Approved refunds are issued to the original payment method or as account credit within 10 business days after inspection. Original freight is non-refundable unless the return results from our error. A restocking fee of up to 15% may apply to returns not caused by our error.